Cookie Policy

 

VA-UK’s website may gather information about your general Internet use by using cookies in order to help you personalise your online experience. Where used, these cookies are downloaded to your computer automatically. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. You consent to us placing non-essential cookies on your computer or device by continuing to use our website with your browser settings set to accept cookies.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes:

  1. authentication - we use cookies to identify you when you visit our website and as you navigate our website;
  2. status - we use cookies to help us to determine if you are logged into our website;
  3.  personalisation - we use cookies to store information about your preferences and to personalise the website for you;
  4.  security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
  5.  advertising - we use cookies to help us to display advertisements that will be relevant to you;
  6.  analysis - we use cookies to help us to analyse the use and performance of our website and services; and
  7.  cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

 

Some of our service providers also use cookies and those cookies may be stored on your computer when you visit our website. These are the third party service providers that store cookies when you visit our website:

 

  1. We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at:
    https://www.google.com/policies/privacy/
  2. We use Vimeo, Inc. which uses cookies and similar tracking technologies on Vimeo.com (and related sites), Vimeo-branded applications for connected devices ("apps"), and the Vimeo embeddable video player. Vimeo's cookie policy is available at:
    https://vimeo.com/cookie_policy
  3. We use Mailchimp which may use cookies and other tracking technologies. Mailchimp's cookie policy is available at:
    https://mailchimp.com/legal/cookies/
  4. We use onWebChat which uses cookies and similar tracking technologies for the functionality of our live chat widget. When using the service, various data and information is stored relating to us and our visitors. This provides access to functionality such as visitor monitoring, chat and chat history. onWebChat's cookie policy is available at:
    https://www.onwebchat.com/privacy.php#cookies
  5. We use Cloudflare a content delivery network (CDN). A CDN is a distributed network of servers that provides several advantages for a web site: Cached content: By caching web site content, Cloudflare helps improve page load speeds, reduce bandwidth usage, and reduce CPU usage on the server. Learn more about Cloudflare by visiting their website at:
    https://www.cloudflare.com/

 

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:



Google Chrome
Mozilla Firefox
Microsoft Internet Explorer
Apple Safari

 

For further information on how we handle personal information please refer to our Privacy Policy, https://va-uk.com/privacy.html.

Opening Hours

Our team is available during normal office hours, although in many cases our Virtual Assistants may be contacted outside of these hours.

Monday - Friday 9:00AM - 5:30PM

Saturday - Sunday Closed

Want to join our team?

Looking for UK Virtual Assistant jobs? Become a Virtual Assistant with VA-UK.

If you are interested in joining our Virtual Team, please use our Application Form to register with us. For all other job related enquiries please contact us

About VA-UK

VA-UK was founded in London and created with small businesses and entrepreneurs in mind. Here you can trust our friendly and reliable team who can pick up just about anything you need support with, to enable you to focus on what’s important.

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